For instructions on how to use your Norton product key, select one of the following depending on your situation:
If you do not know how to find your product key, see Find your Norton product key.
If you see a message that your product key is invalid, see Message: 'Invalid Product Key'.
Spaces in the product key will cause an error.
Make sure you are entering license information for the specific product you are using. License information for one Norton product is not interchangeable with another Norton product.
For example, you cannot use the product key for your Norton protection to activate Norton Utilities Premium. You can find the product key for Norton Utilities Premium in the My Subscription page of your account.
If you still see a message indicating incorrect or invalid licensing information, verify that you typed the license information exactly as shown.
Some characters (such as the number 0 and the letter O) can look very similar. Try double-checking the following: the letters O, l (lower-case l), I (capital I); and the numbers 0 (zero) and 1 (one).
For more help, contact Member Services & Support.
Use Serial Key From Online Banking
For instructions on how to use your Norton product key, select one of the following depending on your situation:
If you do not know how to find your product key, see Find your Norton product key.
Use Serial Key From Online Store
Using Product key backup. Now that you’ve backed up the product key, you may want to know how you can use it to activate Windows 10. If you used Notepad to back up the key, copy the key from the file. Go to the Settings app and select Update and Security. Select the Activation tab and enter the key when prompted to. Most product key finder programs were originally designed to find the serial numbers and key codes for operating systems like Windows 10, 8, 7, Vista, etc., but many of them find serials and keys for many other programs, too, like office suites, video games, and more.
If you see a message that your product key is invalid, see Message: 'Invalid Product Key'.
Spaces in the product key will cause an error.
Make sure you are entering license information for the specific product you are using. License information for one Norton product is not interchangeable with another Norton product.
For example, you cannot use the product key for your Norton protection to activate Norton Utilities Premium. You can find the product key for Norton Utilities Premium in the My Subscription page of your account.
If you still see a message indicating incorrect or invalid licensing information, verify that you typed the license information exactly as shown.
Some characters (such as the number 0 and the letter O) can look very similar. Try double-checking the following: the letters O, l (lower-case l), I (capital I); and the numbers 0 (zero) and 1 (one).
For more help, contact Member Services & Support.